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When you purchase from me I use the following methods to receive payment.

Craft fairs –   card reader, where you can provide an email address/mobile phone number to receive your receipt via e-mail or text message

Etsy – via Etsy transactions or Paypal depending on payment method selected at checkout.

Directly – via contact over Facebook or e-mail, where payment is made by Paypal or bank transfer

To review the privacy policies of the data controllers you may be in contact with please visit the relevant links

World pay zinc - https://www.worldpayzinc.com/help/faq/security

Etsy.com – https://www.etsy.com/uk/gb/legal/privacy

Paypal – https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Wix website host - https://www.wix.com/about/privacy

Facebook - https://www.facebook.com/legal/FB_Work_Privacy

 

Information I collect


To fulfil your order, you must provide me with certain information such as your name, email address, phone number, postal address, payment information, and the details of the product that you’re ordering. 

Why I Need Your Information and How I Use It
 

  • to communicate with you about your order

  • to process orders/payments submitted by you

  • verify your identity where necessary

  • to fulfil your order

  • check the progress of orders in the postal system UK and/or internationally

  • obtain views or comments on the services I provide

  • for the purpose of tax and providing evidence of transactions to HMRC Tax Office

 

Use of your information

I will not use your personal details to send you information about products or promotions.  (Please feel free to follow me on social media for updates).  I will only use it as detailed above.

Sharing of your information

I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
 

Otherwise I will not share your information without your permission unless required to do so by law, a court order or for the prevention of fraud or any other crime.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I retain no hard copy of your personal information.  Your personal data is kept secure at all times.  All devices, computers, laptops and mobiles phones used for my business are password or pass code protected with all firewalls and antivirus software updated.

Transfers of Personal Information Outside the EU

If I transfer your information outside of the EU, e.g in relations to using courier services, I will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.  Outside of the EU data protection laws may not be similar to those within it.

How to Contact Me

If you would like to contact me in with regards to my privacy policy or with with any enquiry relating to your personal information you can do so by contacting me via the contact form or writing to me at - Nikki Payne, 25 Vine Street, Templecombe, Somerset, BA8 0JZ,